Privacy Policy

Effective Date: July 14, 2026

Sai Treadmill Service (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By accessing our website or booking our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you contact us or use our services:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Residential or Business Address
  • City and PIN Code
  • Service Request Details

Technical Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referring Website
  • Website Usage Statistics

2. How We Use Your Information

We use your information to:

  • Schedule service appointments
  • Respond to enquiries
  • Provide quotations
  • Deliver treadmill repair and maintenance services
  • Process payments where applicable
  • Improve customer support
  • Send appointment confirmations and service updates
  • Respond to warranty requests
  • Improve our website performance and user experience
  • Comply with legal obligations

We will only use your personal information for legitimate business purposes.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember user preferences
  • Analyse website traffic
  • Improve website functionality
  • Measure advertising effectiveness

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Google Analytics

We may use Google Analytics to understand how visitors interact with our website.

Google Analytics may collect:

  • Pages visited
  • Session duration
  • Device information
  • Browser type
  • Geographic region (approximate)
  • Website behaviour

This information is aggregated and does not directly identify individual users.

5. Google Ads and Remarketing

We may use Google Ads and Google Remarketing services to display advertisements to users who have previously visited our website.

These services may use cookies to show relevant advertisements across Google’s advertising network.

6. Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Service technicians assigned to complete your service
  • Payment processing providers
  • Government authorities where required by law
  • Trusted service providers assisting in website operation

All third parties are required to protect your information appropriately.

7. Data Security

We implement reasonable administrative, technical, and organisational measures to safeguard your information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be 100% secure.

8. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review their privacy policies before providing personal information.

9. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Request deletion of your personal information, subject to applicable legal requirements
  • Withdraw consent where legally permitted

To make a request, please contact us using the details below.

10. Data Retention

We retain customer information only for as long as necessary to:

  • Provide requested services
  • Maintain service records
  • Fulfil warranty obligations
  • Meet accounting and legal requirements
  • Resolve disputes

When information is no longer required, it is securely deleted or anonymised where appropriate.

11. Children’s Privacy

Our services are intended for individuals aged 18 years and above.

We do not knowingly collect personal information from children under the age of 18. If such information is identified, it will be removed promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Sai Treadmill Service

Phone: +91 87545 88335

Email: info@saitreadmillservice.in

Website: https://saitreadmillservice.in

Service Area: Chennai, Tamil Nadu